These are definitely going on my spring wish list…now to decide which pair b/c while I can afford one pair more than that would stretch the shoe budget a little bit 😉
I also thought these shoes were adorable when I ordered them. I bought both the Mercer flats and Mulberry Mary Janes. After one day of wear the soles began to peel off on not one but both pairs. This requires repair if I am to continue wearing them. For the price, I expected much higher quality.
When I explained to Marais the shoes were defective, all I received was a cut and paste apology that stated “we’ve had very little complaints about our shoes,” along with a 10% credit, amounting to $5.20. This would not even cover repair costs.
I received no real acknowledgment of my unsatisfactory customer experience and no offer of a complete refund for a defective product, despite several emails explaining the condition of my shoes and my disappointment with their customer service.
For a new company that is still building its customer base, I was shocked to not only receive defective products, but even moreso such poor customer service. I will no longer support MaraisUSA, nor do I recommend others to purchase their products.
I love them all but “Prince, red” will be the first ones to be ordered 🙂
i like the shoes…. but adore that garden!
So cute! I’ll def be ordering at least 1 pair. (You’ve tapped into my deep love of shoes.)
Oh yes! The top ones are divine
i need to order some sandals!
$50-70 is cheap?
They are very cute, though!
super cute + cheap = my ideal shoes. And if they’re comfy… well that’s just perfection.
want them all. I will definitely be ordering once my fav pairs come in!
Lu-huv the shoes and the prices. Tres affordable and chic!
um, love the shoes, but how about that amazing blue dress?
Whoa, I am forever in your debt for giving me the intro to this company. I’m so loving the blue pair!
Great resource, I love those patent ballet flats!
What a colorful discovery! It looks like the American Apparel for shoes.
i especially love the blue dress!
The photos are so fun!
love it, i can’t wait to wear lovely spring/summer dresses. i have spring fever.
Not only are these shoes cute, but these photos are absolute perfection!
That blue dress in the second photo is just lovely.
I’m kind of loving the bright blue shoes these days. And flats? Winning combo.
These are definitely going on my spring wish list…now to decide which pair b/c while I can afford one pair more than that would stretch the shoe budget a little bit 😉
methinks i found my wedding shoes!!!! in the nude-y color of course!
I also thought these shoes were adorable when I ordered them. I bought both the Mercer flats and Mulberry Mary Janes. After one day of wear the soles began to peel off on not one but both pairs. This requires repair if I am to continue wearing them. For the price, I expected much higher quality.
When I explained to Marais the shoes were defective, all I received was a cut and paste apology that stated “we’ve had very little complaints about our shoes,” along with a 10% credit, amounting to $5.20. This would not even cover repair costs.
I received no real acknowledgment of my unsatisfactory customer experience and no offer of a complete refund for a defective product, despite several emails explaining the condition of my shoes and my disappointment with their customer service.
For a new company that is still building its customer base, I was shocked to not only receive defective products, but even moreso such poor customer service. I will no longer support MaraisUSA, nor do I recommend others to purchase their products.