marais shoes

SeeOnGirl-mulberry-big
SeeOnGirl-perry-big

These shoes from Marais are super cute, simple, inexpensive and are available in an array of colors.

Via Refinery 29.

21 comments

  1. These are definitely going on my spring wish list…now to decide which pair b/c while I can afford one pair more than that would stretch the shoe budget a little bit 😉

  2. I also thought these shoes were adorable when I ordered them. I bought both the Mercer flats and Mulberry Mary Janes. After one day of wear the soles began to peel off on not one but both pairs. This requires repair if I am to continue wearing them. For the price, I expected much higher quality.

    When I explained to Marais the shoes were defective, all I received was a cut and paste apology that stated “we’ve had very little complaints about our shoes,” along with a 10% credit, amounting to $5.20. This would not even cover repair costs.

    I received no real acknowledgment of my unsatisfactory customer experience and no offer of a complete refund for a defective product, despite several emails explaining the condition of my shoes and my disappointment with their customer service.

    For a new company that is still building its customer base, I was shocked to not only receive defective products, but even moreso such poor customer service. I will no longer support MaraisUSA, nor do I recommend others to purchase their products.

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